INTRODUCTION
 

Central Complaint Registration System is working 24×7. General Complaint pertaining to CIDCO can be sent to Whatsapp on phone no. 8879450450, the complaint is then sent to the concerned department for immediate action.

FREQUENTLY ASKED QUESTIONS (FAQS) REGARDING LODGING A COMPLAINT

HOW TO LODGE A COMPLAINT ON THE PORTAL?

Fill in online complaint registration form from any of the computer connected to Internet, either from home/office or cyber café by visiting our Citizen Grievances Portal.

HOW TO LODGE COMPLAINT ON CITIZEN GRIEVANCES PORTAL?

Applicant needs to submit the complaint on-line. The computer system generates and provides a unique case number to the complainant.

HOW THE SUBMITTED COMPLAINT IS FURTHER PROCESSED?

As a further process the complaint is assigned to and processed by concerned officials of CIDCO. The concerned officer resolves the complaint and sets the appropriate status of the complaint on the portal

HOW TO TRACK APPLICATION PROCESSING/ HOW TO CHECK STATUS?

Use the online facility “Check Complaint Status” provided on our Citizen Portal in order to keep track of processing of your complaint. Unique Case Number is essential in order to use this facility.